A referral required for our services and a referral from your GP (including Mental Health Care Plan), Psychiatrist or Paediatrician is required if you are seeking to claim rebates from Medicare.
A referral is not required if you are seeking private psychological services and are not seeking to claim rebates from Medicare.
We service referrals for workers compensation claims such as WorkCover, Insurance Commission of WA, Motor Vehicle Accident (MVA) insurance claims and from other providers and organisations.
Please contact the practice for specific information regarding fees.
All payments are due on the day of consultation. Payment is accepted via EFTPOS, credit card, or cash. For individual therapy, you may be eligible for Medicare rebates with a referral from a Psychiatrist, Paediatrician or GP Mental Health Care Plan. The current Medicare rebate for a standard 50-minute consultation is:
$98.65 per session with a Registered Psychologist for up to 10 sessions per calendar year to cover part of your session fee. Your rebate can be processed instantly through our medical software.
Private health insurance plans may provide rebates for Psychology services. Please check with your insurance provider to obtain information further information regarding your level of cover. Clients are able to claim a single rebate for each psychological therapy session attended. Medicare and private health insurance rebates are not able to be claimed for the same consultation.
We believe everyone deserves access to compassionate, professional support. If these gap payments present a barrier, please reach out via our contact form so we can explore options. You’re not alone in this, and we’re committed to finding a solution that lets you focus on your well-being rather than your wallet.
To ensure we can provide timely care for everyone, we kindly request you to provide more than 48 business hours' notice if you need to cancel or reschedule your appointment. This allows us to offer that slot to another client in need. Even if you can't come in person, we offer telehealth appointments for your scheduled time! This way, you won't miss out on your consultation. We require payment for telehealth appointments to be processed prior to the commencement of the appointment for the appointment to proceed. This payment can occur either via payment over the phone or processing card details that have been requested to be kept on file.
Understanding Cancellation Fees
As cancellation fees are not eligible for rebates through Medicare, private health funds, MVA insurance claims, or WorkCover, they must be paid at your own expense.